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Project Management Best Practices for Production?

So, as I’ve described before, I work in a data processing unit for a health insurance company. But, more specifically, I work on the support team for the data processing group. The support team is made up of a manager, a team of a half-dozen business analysts, led by a senior business analyst, and two project manager. The BAs are responsible for maintaining various aspects of the production work (department communication, file processing, etc), as well as providing support on special initiatives. The implementation of the special initiatives are led by one of the two project managers (of which I am one).

I’ve been in discussions with my manager about how we can streamline work that is being done. One area we are looking at is how can we better utilize Project Management best practices in managing the work that is being done by the business analysts. While much of the work they do is routine, and therefore outside of the strict definition of a project, there are enough changes on a daily basis, and new tasks, that some features of project management would still apply.

If someone were to ask you what is the most valuable best practices from Project Management methodology (PMBOK, PRINCE II, etc), what would it be? Would it be the emphasis on planning? The change management? The need to include Monitoring and Controlling in every project? The invective to celebrate every project at it’s completion with a party?

The PMP Handbook

In one of the earlier posts, I talked about the first step being to figure out timelines for this process. Tonight, I downloaded the PMP Handbook and reviewed the entire thing. While the book doesn’t give me much insight into what a PM does or is, it did enlighten me on the PMP Certification process.

PMP Handbook notes

Eligibility Requirements:

  • Tertiary degree
  • 36 months of non-overlapping work leading and directing project tasks since 2003 (past 8 years)
  • 4,500 hours of work leading and directing project tasks since 2003 (past 8 years)
  • 35 hours of training
Currently, I have 24 hours of training, at least 23 months of work and the degree. I have to count the rest of the hours and months.
Gather all the documentation BEFORE you begin the application. You have 90 days to finish what you start with the application. Plus, you have 90 days after the application if you are in the approximately 10% who is audited. So, I need to make sure to get copies of everything up front!
The application takes 5 days to process. But, scheduling the exam could take 3-6 weeks. So, to meet my 1/15/12 deadline, I would need to apply by 11/29. Hmm….
It’ll cost me $405 to take the exam. Hello, Christmas present.
The rules about the exam are straightforward. I’ve taken the SATs and AP exams. I can figure out the rules. Plus, I’m sure they’ll remind me again. Though, no calculators. I have to use theirs…
After I pass, I have to deal with PDUs. 60 PDUs in 3 years. But, 15 PDUs per year can be from working professionally as a PM for 6 months, minimum. So, stay working as a PM, you only need 15 PDUs every 3 years. Cool
Then, there is the code of ethics. I’ll do another entry on that.
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